Privacy Policy

1. Introduction

Kindred Web Studio ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Fill out our contact form
• Book a consultation call
• Subscribe to our newsletter
• Engage us for services
• Communicate with us via email

This information may include:

• Name and contact information (email address, phone number)
• Business name and website URL
• Project details and requirements
• Payment information (processed securely through third-party providers)

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website or source
• Geographic location (country/city level)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Deliver the services you have requested
• Send project updates and communications
• Process payments and send invoices
• Send marketing communications (with your consent)
• Improve our website and services
• Analyze website traffic and user behavior
• Comply with legal obligations

4. Cookies and Tracking Technologies

4.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you interact with the site.

4.2 Cookies We Use

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

4.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality. Most browsers allow you to:

• View what cookies are stored
• Delete individual or all cookies
• Block cookies from specific or all websites

5. Third-Party Services

We use third-party services that may collect information about you:

• Google Analytics: Website analytics and traffic analysis
• Calendly: Appointment scheduling
• Web3Forms: Contact form submissions
• Webflow: Website hosting and content management

These services have their own privacy policies governing their use of your data. We encourage you to review their policies.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted partners who assist in operating our business (e.g., payment processors, hosting providers)
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given explicit permission

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure password practices
• Limited access to personal data on a need-to-know basis
• Regular security assessments

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Client project data: Retained for the duration of our business relationship and up to 3 years afterward for reference
• Contact form submissions: Retained for up to 2 years
• Analytics data: Retained according to our analytics provider's policies (typically 26 months)

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Objection: Object to processing of your personal data
• Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

10. International Data Transfers

As a remote agency, we may process your data in different locations. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

For significant changes, we will notify you via email or a prominent notice on our website.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

We will respond to your request within 30 days.