The E-E-A-T Playbook: How to Prove Authority to Google and ChatGPT
What is E-E-A-T
The Framework Defined
E-E-A-T is Google's quality framework for evaluating content. It's not a direct ranking factor but guides Google's Search Quality Raters who evaluate search results.
| Component | Definition |
|---|---|
| Experience | Does the creator have first-hand experience with the topic? |
| Expertise | Does the creator have knowledge and skill in this area? |
| Authoritativeness | Is the creator/site recognized as a go-to source? |
| Trustworthiness | Is the content accurate and the site reliable? |
The 2022 Update: Adding Experience
Google added "Experience" to E-A-T in December 2022. Why?
The problem: AI can synthesize expertise from training data. It cannot have genuine experience.
The solution: Prioritize content that demonstrates first-hand knowledge—something AI cannot fake.
How E-E-A-T Applies to AI Search
ChatGPT, Perplexity, and AI Overviews use similar signals:
Query received
↓
Identify relevant sources
↓
Evaluate source authority (E-E-A-T signals)
↓
Weight sources by trustworthiness
↓
Synthesize answer, cite high-E-E-A-T sources
Why E-E-A-T Matters Now More Than Ever
The AI Content Flood
2020: Mostly human-written content
2023: AI content begins flooding web
2025: AI-generated content potentially exceeds human-written
2026: Quality signals become critical for differentiationYMYL: Your Money or Your Life
E-E-A-T is especially critical for YMYL topics:
| YMYL Category | Examples | E-E-A-T Importance |
|---|---|---|
| Health | Medical advice, symptoms | Critical |
| Finance | Investing, taxes, loans | Critical |
| Legal | Rights, contracts, law | Critical |
| Safety | Emergency info, security | Critical |
| News | Current events, elections | High |
| Shopping | Reviews, comparisons | Medium-High |
The Differentiation Opportunity
In a world of generic AI content:
- First-hand experience is rare
- Unique data is valuable
- Verified expertise stands out
- Established authority compounds
Experience: The Newest Signal
What Counts as Experience
| Demonstrates Experience | Doesn't Demonstrate Experience |
|---|---|
| "I tested 12 project management tools over 6 months" | "Here are the top project management tools" |
| "Our agency has built 200+ Webflow sites since 2019" | "Webflow is a popular website builder" |
| Photos of actual work/process | Stock photos |
| Specific client results with data | Generic claims |
| Personal stories with concrete details | Hypothetical scenarios |
How to Demonstrate Experience
1. Show, don't tell
❌ "We have extensive experience in e-commerce."
✅ "Since 2020, we've built 47 e-commerce sites on Webflow,
generating over $12M in combined client revenue. Our average
site achieves a 2.3-second load time and 3.2% conversion rate."2. Include process documentation
- Screenshots of actual work
- Before/after comparisons
- Video walkthroughs
- Behind-the-scenes content
3. Share specific learnings
❌ "You should optimize your images."
✅ "After testing WebP vs AVIF across 23 client sites, we found
AVIF reduced file sizes by an additional 18% but caused
rendering issues in Safari 16. We now default to WebP with
AVIF as a progressive enhancement."
Expertise: Demonstrating Knowledge
Types of Expertise
| Type | How to Demonstrate |
|---|---|
| Formal credentials | Degrees, certifications, licenses |
| Professional experience | Years in field, roles held |
| Published work | Articles, books, research |
| Industry recognition | Awards, speaking engagements |
| Demonstrated skill | Portfolio, case studies |
Building Expert Author Profiles
Author page essentials:
About [Author Name]
[Professional headshot]
[Role] at [Company]
Background
[2-3 sentences on relevant experience]
Expertise
- [Specific skill area]
- [Specific skill area]
- [Specific skill area]
Credentials
- [Certification/degree]
- [Years of experience]
Published Work
- [Link to notable article]
- [Link to notable article]
Connect
- LinkedIn: [link]
- Twitter: [link]
**Author schema:**
```json
{
"@type": "Person",
"name": "Author Name",
"jobTitle": "Senior Developer",
"worksFor": {
"@id": "
https://yoursite.com/#organization
"
},
"url": "
https://yoursite.com/team/author-name/
",
"sameAs": [
"
https://linkedin.com/in/authorname
",
"
https://twitter.com/authorname
"
]
}Topic Expertise vs General Expertise
Topical expertise (valued by AI):
"This article about Webflow SEO was written by
someone who has optimized 100+ Webflow sites."
General expertise (less valuable):
"This article about Webflow SEO was written by
someone with 10 years in marketing."
Authoritativeness: Building Recognition
What Makes a Source Authoritative
| Signal | Why It Matters |
|---|---|
| Backlinks from industry sites | Others vouch for you |
| Mentions in publications | Media recognition |
| Speaking at conferences | Industry acknowledgment |
| Industry awards | Third-party validation |
| Wikipedia/Wikidata entry | Knowledge graph inclusion |
| Consistent topical coverage | Demonstrated commitment |
Building Authority Over Time
Year 1: Foundation
• Consistent content on core topics
• Basic backlink building
• Social presence established
Year 2: Recognition
• Guest posts on industry sites
• Speaking at events
• First media mentions
Year 3: Leadership
• Original research published
• Quoted as expert in articles
• Knowledge panel appears
Year 4+: Authority
• Go-to source for journalists
• Wikipedia entry
• Conference keynotesAuthority for Organizations vs Individuals
Organization authority:
- Years in business
- Client portfolio
- Industry recognition
- Consistent NAP
- Trusted backlinks
Individual authority:
- Bylined content
- Speaking history
- Publications
- Social following
- Peer recognition
Trustworthiness: The Foundation
Trust Signals for Websites
| Signal | Implementation |
|---|---|
| HTTPS | SSL certificate (required) |
| Contact information | Real address, phone, email |
| About page | Who runs the site |
| Privacy policy | How data is handled |
| Terms of service | Legal clarity |
| Editorial standards | Content quality process |
| Correction policy | How errors are fixed |
Trust for E-commerce
| Signal | Why It Matters |
|---|---|
| Clear pricing | No hidden costs |
| Return policy | Customer protection |
| Secure checkout | Payment safety |
| Real reviews | Social proof |
| Physical address | Accountability |
| Customer service | Accessibility |
Trust for Content Sites
| Signal | Why It Matters |
|---|---|
| Author attribution | Accountability |
| Date published | Recency |
| Sources cited | Verifiability |
| Corrections made | Integrity |
| Editorial process | Quality control |
E-E-A-T for Different Content Types
Blog Posts
Must include:
- Clear author with bio
- Publication date
- Last updated date (if modified)
- Relevant experience/expertise mention
- Sources for claims
Service Pages
Must include:
- Specific experience claims
- Client logos or testimonials
- Case study links
- Team credentials
- Contact information
Product Pages
Must include:
- Accurate specifications
- Real customer reviews
- Clear pricing
- Secure purchase options
- Support information
About Pages
Must include:
- Company history and mission
- Team members with credentials
- Physical location
- Contact methods
- Social proof (clients, awards)
Practical Implementation
The E-E-A-T Audit Checklist
Experience:
- Content includes first-hand observations
- Real examples from actual work
- Process photos/videos where relevant
- Specific data from experience
Expertise:
- Author pages exist for all content creators
- Credentials mentioned where relevant
- Content demonstrates deep topic knowledge
- Expert review for YMYL content
Authoritativeness:
- Backlinks from relevant industry sites
- Mentions in third-party publications
- Consistent coverage of core topics
- Organization schema implemented
Trustworthiness:
- HTTPS enabled
- Contact information visible
- Privacy policy present
- Sources cited in content
- Dates on all content
Quick Wins for Each Signal
Experience (quick):
- Add "I tested..." or "We implemented..." language
- Include screenshots from real projects
Expertise (quick):
- Create author bio boxes on articles
- Add credentials to About page
Authoritativeness (quick):
- Add client logos to homepage
- Link to external mentions
Trustworthiness (quick):
- Add dates to all content
- Create contact page with real info
Measuring E-E-A-T Signals
Proxy Metrics
Since E-E-A-T isn't directly measurable, use proxies:
| E-E-A-T Component | Proxy Metrics |
|---|---|
| Experience | Unique content %, user-generated content |
| Expertise | Author pages %, credentials documented |
| Authoritativeness | Domain rating, referring domains, brand mentions |
| Trustworthiness | Core Web Vitals, HTTPS, contact page exists |
Competitive Analysis
Compare your E-E-A-T signals to competitors:
- Audit top 3 competitors for the same query
- List their E-E-A-T signals
- Identify gaps in your signals
- Prioritize improvements