The E-E-A-T Playbook: How to Prove Authority to Google and ChatGPT

Shruti Sonali
Shruti Sonali · · 9 min read

What is E-E-A-T

The Framework Defined

E-E-A-T is Google's quality framework for evaluating content. It's not a direct ranking factor but guides Google's Search Quality Raters who evaluate search results.

Component Definition
Experience Does the creator have first-hand experience with the topic?
Expertise Does the creator have knowledge and skill in this area?
Authoritativeness Is the creator/site recognized as a go-to source?
Trustworthiness Is the content accurate and the site reliable?

The 2022 Update: Adding Experience

Google added "Experience" to E-A-T in December 2022. Why?

The problem: AI can synthesize expertise from training data. It cannot have genuine experience.

The solution: Prioritize content that demonstrates first-hand knowledge—something AI cannot fake.

How E-E-A-T Applies to AI Search

ChatGPT, Perplexity, and AI Overviews use similar signals:

Query received
     ↓
Identify relevant sources
     ↓
Evaluate source authority (E-E-A-T signals)
     ↓
Weight sources by trustworthiness
     ↓
Synthesize answer, cite high-E-E-A-T sources

Why E-E-A-T Matters Now More Than Ever

The AI Content Flood

2020: Mostly human-written content
2023: AI content begins flooding web
2025: AI-generated content potentially exceeds human-written
2026: Quality signals become critical for differentiation

YMYL: Your Money or Your Life

E-E-A-T is especially critical for YMYL topics:

YMYL Category Examples E-E-A-T Importance
Health Medical advice, symptoms Critical
Finance Investing, taxes, loans Critical
Legal Rights, contracts, law Critical
Safety Emergency info, security Critical
News Current events, elections High
Shopping Reviews, comparisons Medium-High

The Differentiation Opportunity

In a world of generic AI content:

  • First-hand experience is rare
  • Unique data is valuable
  • Verified expertise stands out
  • Established authority compounds

Experience: The Newest Signal

What Counts as Experience

Demonstrates Experience Doesn't Demonstrate Experience
"I tested 12 project management tools over 6 months" "Here are the top project management tools"
"Our agency has built 200+ Webflow sites since 2019" "Webflow is a popular website builder"
Photos of actual work/process Stock photos
Specific client results with data Generic claims
Personal stories with concrete details Hypothetical scenarios

How to Demonstrate Experience

1. Show, don't tell

❌ "We have extensive experience in e-commerce."

✅ "Since 2020, we've built 47 e-commerce sites on Webflow, 
generating over $12M in combined client revenue. Our average 
site achieves a 2.3-second load time and 3.2% conversion rate."

2. Include process documentation

  • Screenshots of actual work
  • Before/after comparisons
  • Video walkthroughs
  • Behind-the-scenes content

3. Share specific learnings

❌ "You should optimize your images."

✅ "After testing WebP vs AVIF across 23 client sites, we found 
AVIF reduced file sizes by an additional 18% but caused 
rendering issues in Safari 16. We now default to WebP with 
AVIF as a progressive enhancement."

Expertise: Demonstrating Knowledge

Types of Expertise

Type How to Demonstrate
Formal credentials Degrees, certifications, licenses
Professional experience Years in field, roles held
Published work Articles, books, research
Industry recognition Awards, speaking engagements
Demonstrated skill Portfolio, case studies

Building Expert Author Profiles

Author page essentials:

About [Author Name]

[Professional headshot]

[Role] at [Company]

Background

[2-3 sentences on relevant experience]

Expertise

  • [Specific skill area]
  • [Specific skill area]
  • [Specific skill area]

Credentials

  • [Certification/degree]
  • [Years of experience]

Published Work

  • [Link to notable article]
  • [Link to notable article]

Connect

  • LinkedIn: [link]
  • Twitter: [link]


**Author schema:**


```json
{
  "@type": "Person",
  "name": "Author Name",
  "jobTitle": "Senior Developer",
  "worksFor": {
    "@id": "
https://yoursite.com/#organization
"
  },
  "url": "
https://yoursite.com/team/author-name/
",
  "sameAs": [
    "
https://linkedin.com/in/authorname
",
    "
https://twitter.com/authorname
"
  ]
}

Topic Expertise vs General Expertise

Topical expertise (valued by AI):
"This article about Webflow SEO was written by 
someone who has optimized 100+ Webflow sites."

General expertise (less valuable):
"This article about Webflow SEO was written by 
someone with 10 years in marketing."

Authoritativeness: Building Recognition

What Makes a Source Authoritative

Signal Why It Matters
Backlinks from industry sites Others vouch for you
Mentions in publications Media recognition
Speaking at conferences Industry acknowledgment
Industry awards Third-party validation
Wikipedia/Wikidata entry Knowledge graph inclusion
Consistent topical coverage Demonstrated commitment

Building Authority Over Time

Year 1: Foundation
• Consistent content on core topics
• Basic backlink building
• Social presence established

Year 2: Recognition
• Guest posts on industry sites
• Speaking at events
• First media mentions

Year 3: Leadership
• Original research published
• Quoted as expert in articles
• Knowledge panel appears

Year 4+: Authority
• Go-to source for journalists
• Wikipedia entry
• Conference keynotes

Authority for Organizations vs Individuals

Organization authority:

  • Years in business
  • Client portfolio
  • Industry recognition
  • Consistent NAP
  • Trusted backlinks

Individual authority:

  • Bylined content
  • Speaking history
  • Publications
  • Social following
  • Peer recognition

Trustworthiness: The Foundation

Trust Signals for Websites

Signal Implementation
HTTPS SSL certificate (required)
Contact information Real address, phone, email
About page Who runs the site
Privacy policy How data is handled
Terms of service Legal clarity
Editorial standards Content quality process
Correction policy How errors are fixed

Trust for E-commerce

Signal Why It Matters
Clear pricing No hidden costs
Return policy Customer protection
Secure checkout Payment safety
Real reviews Social proof
Physical address Accountability
Customer service Accessibility

Trust for Content Sites

Signal Why It Matters
Author attribution Accountability
Date published Recency
Sources cited Verifiability
Corrections made Integrity
Editorial process Quality control

E-E-A-T for Different Content Types

Blog Posts

Must include:

  • Clear author with bio
  • Publication date
  • Last updated date (if modified)
  • Relevant experience/expertise mention
  • Sources for claims

Service Pages

Must include:

  • Specific experience claims
  • Client logos or testimonials
  • Case study links
  • Team credentials
  • Contact information

Product Pages

Must include:

  • Accurate specifications
  • Real customer reviews
  • Clear pricing
  • Secure purchase options
  • Support information

About Pages

Must include:

  • Company history and mission
  • Team members with credentials
  • Physical location
  • Contact methods
  • Social proof (clients, awards)

Practical Implementation

The E-E-A-T Audit Checklist

Experience:

  • Content includes first-hand observations
  • Real examples from actual work
  • Process photos/videos where relevant
  • Specific data from experience

Expertise:

  • Author pages exist for all content creators
  • Credentials mentioned where relevant
  • Content demonstrates deep topic knowledge
  • Expert review for YMYL content

Authoritativeness:

  • Backlinks from relevant industry sites
  • Mentions in third-party publications
  • Consistent coverage of core topics
  • Organization schema implemented

Trustworthiness:

  • HTTPS enabled
  • Contact information visible
  • Privacy policy present
  • Sources cited in content
  • Dates on all content

Quick Wins for Each Signal

Experience (quick):

  • Add "I tested..." or "We implemented..." language
  • Include screenshots from real projects

Expertise (quick):

  • Create author bio boxes on articles
  • Add credentials to About page

Authoritativeness (quick):

  • Add client logos to homepage
  • Link to external mentions

Trustworthiness (quick):

  • Add dates to all content
  • Create contact page with real info

Measuring E-E-A-T Signals

Proxy Metrics

Since E-E-A-T isn't directly measurable, use proxies:

E-E-A-T Component Proxy Metrics
Experience Unique content %, user-generated content
Expertise Author pages %, credentials documented
Authoritativeness Domain rating, referring domains, brand mentions
Trustworthiness Core Web Vitals, HTTPS, contact page exists

Competitive Analysis

Compare your E-E-A-T signals to competitors:

  1. Audit top 3 competitors for the same query
  2. List their E-E-A-T signals
  3. Identify gaps in your signals
  4. Prioritize improvements

References

Shruti Sonali

Written by

Shruti Sonali

Web Designer & Strategist

Passionate about creating beautiful, functional websites that help businesses grow.

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